Ordering a Huaquan Power generator is a straightforward process designed for international buyers. From initial inquiry to delivery at your site, our team guides you through every step. Here is the complete ordering workflow:
Step 1: Inquiry & Technical Consultation
Tell us your power requirements:
- Application: Standby, prime power, or continuous?
- Power Rating: What is your total load (kW/kVA)?
- Voltage & Frequency: What is your local electrical standard?
- Environment: Altitude, ambient temperature, dust/noise requirements?
- Fuel Preference: Diesel, gas, or dual-fuel?
Contact Us via our contact form, email, or WhatsApp. Our engineers respond within 4 business hours.
Step 2: Technical Proposal
Based on your requirements, Huaquan provides:
- Recommended generator model and configuration
- Technical specification sheet with performance data
- Optional accessories (silencer, ATS, fuel tank, container)
- Quotation with FOB / CIF / DDP pricing options
Step 3: Order Confirmation & Payment
Once you approve the proposal:
- Sign the Proforma Invoice (PI)
- Choose payment method: T/T (30% advance, 70% before shipment), L/C at sight, or other trade finance
- Production begins after advance payment is received
Step 4: Manufacturing & Quality Control
Standard production timeline: 15-25 working days
- Engine and alternator assembly
- Control panel wiring and testing
- Load bank testing at 0%, 25%, 50%, 75%, 100%, and 110% rated load
- Photo and video documentation of the complete process
- Final inspection report with all test data
Step 5: Packaging & Shipping
| Packaging Type | Description | Best For |
|---|---|---|
| Standard | Stretch film + wooden pallet | Open / canopy units |
| Wooden Case | Export-standard wooden crate | Standard shipping, maximum protection |
| Container Loading | Direct into 20ft/40ft container | Bulk orders, containerized units |
We handle all export documentation, customs clearance, and coordinate shipping to your nearest port. Track your shipment in real-time.
Step 6: Delivery & Commissioning
- Delivery to your designated port or site
- Installation guide and wiring diagrams provided
- Remote commissioning support via video call
- On-site commissioning available for large projects
Step 7: After-Sales Support
- Warranty: 12 months or 2,000 operating hours (whichever comes first)
- Spare Parts: Shipped within 48 hours from our warehouse
- Technical Support: Remote diagnostics 24/7 via Huaquan Cloud
- On-Site Service: Technician dispatch available worldwide
Ready to order? Contact Huaquan Power to get started, or browse our diesel generators, gas generators, and energy storage systems.
